Privacy Policy

OptiTide respects your privacy. This policy explains what personal information we collect, how we use it, and your rights.

Information we collect

We collect information you give us — such as your name, email, and business details — when you contact us, request a quote, place an order, or use our client portal. We also collect basic technical data (such as your IP address and browser) to keep our services secure and working.

How we use it

• To deliver the services you request and support your account.
• To communicate with you about your projects, invoices, and support requests.
• To improve our services and meet our legal obligations.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you. Contact us and we will respond in line with the Australian Privacy Principles.